Privacy Policy
Last updated: September 11, 2026
Introduction
This privacy policy explains how we collect, use, and protect your personal information when you visit vivid-harbor.com or use our services.
Information We Collect
We may collect the following types of information:
- Contact information such as name and email address when you submit inquiries
- Information about your heritage project or conservation needs
- Technical information about your visit, including browser type and IP address
- Cookie data to improve site functionality and user experience
How We Use Your Information
We use your personal information to:
- Respond to your inquiries and provide requested information
- Deliver heritage conservation services
- Improve our website and service offerings
- Communicate with you about projects and services
- Comply with legal obligations
Legal Basis for Processing
We process your personal data based on:
- Your consent when submitting forms or accepting cookies
- Contractual necessity for service delivery
- Legitimate interests in operating our business and improving services
- Legal obligations under applicable laws
Data Sharing and Disclosure
We do not sell your personal information. We may share data with:
- Service providers who assist with website operations and business functions
- Professional advisors when necessary for project delivery
- Legal authorities when required by law
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Contact information from inquiries is typically retained for three years unless you request earlier deletion.
Your Rights
Under data protection law, you have rights including:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data in certain circumstances
- Restriction of processing
- Data portability
- Objection to processing
- Withdrawal of consent
To exercise these rights, contact us at [email protected]
Cookies
Our website uses cookies to enhance functionality and user experience. You can control cookie preferences through our cookie banner or browser settings. For detailed information, see our Cookie Policy.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact Information
For questions about this privacy policy or our data practices, contact us at:
Email: [email protected]
Address: 15 Pemberton Row, Bloomsbury, London WC1A 2DX, United Kingdom
Supervisory Authority
If you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection matters.